Welcome to ClaimConnect

Connecting healthcare providers with FDNY
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Check Claim Status

Save time and hassle by checking the status of your claim online.
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File a Claim Online

ClaimConnect offers a fast, easy, paperless method for submitting claims.
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Send Inquiries

Have a question? Send an inquiry through our secure online portal.
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  • FDNY is excited to announce a new initiative for Members to access authorizations electronically. Please Click Here to see attached Instructions for Member Registration and Sign in to FDNY ClaimConnect.
  • FDNY has moved away from accepting claims on paper. Claims must be submitted via EDI or claim connect, for questions please click the contact tab above.
  • 09 April 20   If you have to check claims status please SIGN IN to ClaimConnect, Submit an inquiry for questions pertaining to claim status. DO NOT use the Contact US tab.
  • Attention: Click Here for information about FDNY's internal policies covering the prevention and detection of fraud, waste, and abuse in its health care operations and other important regulations.
  • ALL claims must be received by FDNY within one (1) calendar year of the Date of Service, Any submissions over 1 year will be rejected. Service shall be provided up to the expiration date.Unless authorization states otherwise, this authorization is valid for ninety (90) days for single visits and 365 days for multiple visits.
  • Avoid check fees! Sign up for Electronic Funds Transfer (EFT) to receive your City payments.
  • The Federal government is requiring ALL providers to submit Group and Individual Physician NPI numbers for payments.